Privacy Policy

 Andrea Bianca Da Silva privacy noticeThis privacy notice tells you what to expect us to do with your personal information.Contact detailsEmail: bianca0085@gmail.com. What information we collect, use, and why.We collect or use the following information to provide services and goods, including delivery:• Names and contact details• Addresses• Purchase or account history• Payment details (including card or bank information for transfers and direct debits)• Website user information (including user journeys and cookie tracking)We collect or use the following personal information for dealing with queries, complaints or claims:• Names and contact details• Address• Payment details• Purchase or service historyLawful bases and data protection rightsOur lawful bases for the collection and use of your dataOur lawful bases for collecting or using personal information to provide services and goods are:• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.Where we get personal information from• Directly from youHow long we keep information:   Record TypeRetention PeriodReason for RetentionNotesTax Records (Returns, filings, supporting documents)6–7 yearsRequired for IRS or tax auditsKeep digital and physical copiesCustomer Orders & Receipts3–5 yearsDispute resolution, accountingInclude order confirmations and invoicesInvoices (Suppliers, Vendors, Payments)4–7 yearsFinancial tracking, tax complianceRetain copies of all payments madeRefund & Chargeback Records3–5 yearsProtection against disputesEssential for handling payment issuesEmployee & Payroll Records (If applicable)3–7 yearsLabor law complianceVaries by locationMarketing Data (Email lists, customer responses)1–3 yearsPrivacy laws (GDPR, CCPA)Delete after expiration unless consent is renewedWebsite Analytics & Tracking Data1–2 yearsBusiness insights, privacy regulationsLimit storage based on legal requirementsContracts & Agreements (With customers, suppliers, affiliates)6–10 yearsLegal protectionIncludes NDAs, partnership agreementsIntellectual Property Records (Trademarks, copyrights, patents)PermanentProtects business assetsStore safely with backupsBusiness Registration & LicensesPermanentRequired for legal operationsKeep updated copies